Shipping Policy
Shipping & Delivery
At Crrosssell, we are pleased to offer free standard shipping on all orders to destinations within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or locations outside the contiguous U.S. at this time.
Order Processing
Once your order is placed, our team works to process and prepare it for shipment within 1–2 business days (Monday through Friday, excluding federal holidays). You will receive an email confirmation with your tracking information as soon as your package is on its way.
Transit Time
After processing, delivery typically takes 3–5 business days depending on your destination. While most orders arrive within this window, occasional carrier delays may occur during peak seasons. Should we anticipate any significant delay beyond our control, we will notify you promptly via the email address associated with your order.
Carriers
We partner with well-established, nationally recognized carriers such as USPS, FedEx, and UPS to ensure reliable delivery. The specific carrier for your shipment is selected based on your delivery address and package characteristics; you will see the carrier’s name on your tracking link once the label is created.
Track Your Order
A shipment confirmation containing your unique tracking number will be sent to the email you provided at checkout. You can follow your package’s journey directly on the carrier’s website.
Risk of Loss
All items purchased from Crrosssell are shipped under a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier. If you have not received your order within the expected timeframe, please contact us immediately so we may initiate an investigation with the carrier on your behalf.